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Temporary Closure: COVID-19

Operating Emergency and Essential Eyecare only.

This includes replacement glasses, deliveries and contact lens replenishment.
Email: info@concepteyeclinic.com       
Gosforth: 0191 2851603         
Tynemouth: 0191 2966124

We will reply to your queries within 4 working hours.

Covid -19 FAQ's

Whilst transmission is via viral respiratory particles we know that viral particles can be found in the tears and this can cause viral conjunctivitis. It is probable that the affected individual will experience primary symptoms such as fever and cough.

The latest advice for contact lens wearers is that there is no evidence to date that contact lens wear should be avoided by healthy individuals, or that contact lens wearers are more at risk of contracting coronavirus then those wearing spectacles.
To help maintain healthy contact lens wear, all contact lenses wearers should follow correct lens wear and care instructions, including thoroughly washing and drying your hands before handling, applying and removing your contact lenses. Spectacles should be washed regularly using warm soapy water. In the absence of the diagnosis of COVID-2 and in the absence of symptoms of fever, cough, red eye or discharge and provided that scrupulous hygiene is practised then contact lens wear is permissible. Social distancing ( minimum of 2m) should be exercised. Spectacle wear would be the preferred mode of sight correction or daily wear contact lens wear.

We offer an emergency replenishment service to our own patients . Simply email. We will ask some clinical questions in the absence of conducting a review and accordingly will arrange a delivery.

If you experience any sudden change / loss in your vision, pain, redness, flashes and floaters (black spots) in your vision or any other concerns related to your eyes, Please send us an email to info@concepteyeclinic.com. If you do not have access to email, please telephone 0191 2851603. We will respond within 4 working hours with the most appropriate advice.

We offer an emergency reglazing service to our own patients’ frames. Simply email and we will arrange a delivery and reglazing service.

Please visit NHS 111 online (https://111.nhs.uk/)

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