Eye For An Eye

We believe that healthy eyes make all the difference to someone’s quality of life. In the world of Concept, our community is at the heart of what we do. Through early detection, we have treated pathology, complex eye conditions, optimised vision and even saved lives. As an ‘Associate Practice’ with the international charity ‘Optometry Giving Sight’, we support eye care across the globe. Closer to home, our philosophy in the North East, is underpinned by a social model of care because for us, every life matters. We live in a society where more people are feeling isolated, experience poverty, basic lack of nutrition and increasing health inequalities. Access to health care is often a post code lottery. This means that the responsiveness and quality of care or intervention needed is not always available. In recognition of this, for over a decade, Concept have campaigned and worked with charities including Crisis, the Cyrenian’s, Salvation Army and MIND. We have also at the request of local schools, worked with parents and teachers to help children with special care needs. As an independent company, we invest in serving those that need us most. Health officials need to recognise that access to eye health care is a basic human health right. Over 80% of all vision impairment can be prevented or cured. According to the World Health Organisation (WHO), An estimated 253 million people live with vision impairment. With an increasing population of older people, more people will be at risk of vision impairment due to chronic eye diseases. Globally, chronic eye diseases are the main cause of vision loss. Uncorrected refractive errors and then un-operated cataract are the top two causes of vision impairment. An estimated 19 million children are vision impaired. Of these,12 million children have a vision impairment due to refractive error. Health research shows all too often, the direct link between deprivation and vision.

Our Eye for an Eye campaign, without discrimination, actively supports the vision of vulnerable people in the North East and in developing countries through education, resources and clinical care.

Look after your eyes! Come and see Sam, our friendly clinic lead. She will be delighted to book you in: call 0191 296 6142

Temporary Closure: COVID-19

Operating Emergency and Essential Eyecare only.

This includes replacement glasses, deliveries and contact lens replenishment.
Gosforth: 0191 2851603         
Tynemouth: 0191 2966124

We will reply to your queries within 4 working hours.

Covid -19 FAQ's

Whilst transmission is via viral respiratory particles we know that viral particles can be found in the tears and this can cause viral conjunctivitis. It is probable that the affected individual will experience primary symptoms such as fever and cough.

The latest advice for contact lens wearers is that there is no evidence to date that contact lens wear should be avoided by healthy individuals, or that contact lens wearers are more at risk of contracting coronavirus then those wearing spectacles.
To help maintain healthy contact lens wear, all contact lenses wearers should follow correct lens wear and care instructions, including thoroughly washing and drying your hands before handling, applying and removing your contact lenses. Spectacles should be washed regularly using warm soapy water. In the absence of the diagnosis of COVID-2 and in the absence of symptoms of fever, cough, red eye or discharge and provided that scrupulous hygiene is practised then contact lens wear is permissible. Social distancing ( minimum of 2m) should be exercised. Spectacle wear would be the preferred mode of sight correction or daily wear contact lens wear.

We offer an emergency replenishment service to our own patients . Simply email. We will ask some clinical questions in the absence of conducting a review and accordingly will arrange a delivery.

If you experience any sudden change / loss in your vision, pain, redness, flashes and floaters (black spots) in your vision or any other concerns related to your eyes, Please send us an email to If you do not have access to email, please telephone 0191 2851603. We will respond within 4 working hours with the most appropriate advice.

We offer an emergency reglazing service to our own patients’ frames. Simply email and we will arrange a delivery and reglazing service.

Please visit NHS 111 online (